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Automic V24 Upgrade Webinar

Writer's picture: AutomWorxAutomWorx


Are you considering upgrading to Automic V24? If so, check out the on-demand webinar.


Outline


I. Introduction

  • 00:00:26 - 00:01:57:

    • Welcome and housekeeping (video off, microphones muted, Q&A feature)

    • Brief company introduction (AutomWorx, Broadcom partner, services offered)

II. Upgrade Considerations

  • 00:01:57 - 00:04:58:

    • Importance of current version support status

    • Atomic 24 release date and end of support timeline (Feb 14, 2024 - Feb 15, 2029)

    • Overview of changes across versions 24.0, 24.1, 24.2, and 24.3

III. Atomic 24.0 Changes

  • 00:05:09 - 00:06:51:

    • Deprecated Components: WebLogic, WebSphere, 32-bit agents, Infrastructure Manager, Event Engine

    • Universal Language Support:

      • Database collation change to UTF-8 (impacts zero downtime upgrades)

      • SQL Server 2019 or higher required

    • Automation Engine Changes:

      • Hyphen and dash support

      • Schema changes (UTF-8 data type, longer text fields)

      • New code table for UTF-8

  • 00:06:51 - 00:09:47:

    • Universal Language Support (Continued):

      • AWI input impacts

      • Text editors and import/export support

      • New "hex to string" function

      • Script function UTF-8 support

      • Unsupported components: Service Manager, Call API, Infrastructure Manager, 32-bit agents

IV. Atomic 24.1 Changes

  • 00:09:47 - 00:11:15:

    • Continuous Delivery Automation (CDA):

      • CDA 21.4 now connects to AE 24.1

      • UTF-8 support for dynamic properties, custom properties, and artifact filenames

      • Java 17 required for CDA with UTF-8

  • 00:11:15 - 00:11:54:

    • Deprecated Components (CDA): Infrastructure Manager CDC, Helm 2RM

    • General Enhancements:

      • User creation restrictions

      • New privileges: Stop/Start, Configure AWI logs

      • "Upgrade System" privilege renamed

      • CAU privilege enhancement

      • Unix/Linux encryption tool

      • Telemetry export via AWI

      • REST API enhancements: User management, client management

      • AWI accessibility improvements (keyboard navigation, labels, zero downtime upgrade notification)

      • REST API enhancements: Set/patch users, remove users from groups

V. Atomic 24.2 Changes

  • 00:17:21 - 00:18:51:

    • SAS Enhancements:

      • Reduced reliance on ServiceQuest (client creation, object definitions, SQL I)

      • Transport case export/import within AWI

      • Improved Atomic Help (in-AWI interface)

  • 00:18:51 - 00:21:03:

    • General Enhancements:

      • SQL I security enhancements (login object)

      • Bearer token support (authentication, user management)

      • Transport case export/import limitations (max CT size)

      • Minor AWI interface changes (rename objects, checkboxes)

      • REST API enhancements (user/group management, authorization, transport case)

      • Kubernetes enhancements (analytics, scaling, agents, cloud integration)

VI. Atomic 24.3 Changes

  • 00:24:00 - 00:25:19:

    • REST API Enhancements: Extended endpoints, Kubernetes improvements (output path, TLS auth, zero downtime upgrades), memory resource definition, new agents (PowerPC, PeopleSoft)

    • SAS Enhancements: SOC 2 Type 2 certified

  • 00:25:19 - 00:28:50:

    • General Enhancements:

      • Archive functionality from AWI and REST API

      • Increased connection string size

      • Variable array size definitions

      • Utility file.i UTF-8 support limitations

      • LDAP user restrictions for utilities

      • Token expiration and deletion

      • AWI interface improvements (accessibility, fit to screen, scheduler results, user organization, key navigation)

      • Client history availability on production clients

  • 00:28:50 - 00:31:59:

    • General Enhancements (Continued):

      • Keyboard navigation enhancements

      • Improved user creation/duplication labels

      • Zero downtime upgrade notifications

      • REST API enhancements: Set/patch users, remove users from groups

      • Kubernetes enhancements: System name in global settings, output file naming, TLS authentication, zero downtime upgrades, memory resource definitions, new agents (PowerPC, PeopleSoft), cloud integration agents

  • 00:31:59 - 00:32:41:

    • Kubernetes Enhancements (Continued):

      • CRD removal, cluster administration role deprecation

      • TLS authentication for Atomic Engine and Analytics to Postgres database

  • 00:32:41 - 00:33:56:

    • Upgrade Considerations:

      • On-premises installation support

      • Upgrade planning (team involvement, testing, code freeze, parallel upgrade)

      • Testing requirements (unit tests, group-based testing)

      • Upgrade timeline considerations (agent count, client count)

      • Data migration package (optional)

      • Rollout planning, backout plan, and acceptable technical hurdles

      • Timeline determination, server sizing, compatibility checks

      • Component compatibility checks (utilities, Service Manager, dialogs)

      • Non-production testing and production environment comparison

      • Backups before and after upgrade

      • Backout plan and limitations

      • Component stopping considerations (timing, upgrade method)

      • Timeline estimation for component stops

      • Load time considerations:

        • Utility load time (factors: transactional data, parallel upgrade, database speed)

        • Testing time factors (components, success criteria, baseline)

        • Timeline factors (testing, backout decisions, upgrade completion time)

      • Version 24 Requirements:

        • UTF-8 database requirements (Oracle, SQL Server)

        • Windows OS beta test setting (if applicable)

        • Change logging parameter update (if using database migration pack)

      • Compatibility Considerations:

        • Version 21 vs. Version 12 (TLS/SSL)

        • Component compatibility (AE, utility, AWI versions)

        • Agent compatibility (Java vs. C-based agents)

      • Troubleshooting Considerations:

        • Team involvement (DBA, OS admin, functional/application experts)

        • Support contact information (AutomWorx, Broadcom)

        • Severity 1 case handling (phone vs. email)

        • Version 24 upgrade stability compared to previous versions

      • Extended Support Considerations:

        • Scope of extended support (production issues, excluding upgrades/bug fixes)

        • Value for unsupported versions and high-availability environments

        • Limitations of extended support (no major system changes)

        • AutomWorx expertise beyond Broadcom support (integrations, specific applications)

      • Service Manager/Service Manager Dialog Compatibility:

        • Confirmation that both can run on the same host in version 24

        • Server-side: Can run both versions with different ports

        • Client-side: Can run both versions 21 and 24 in parallel

VII. (Continued in subsequent sections - not included in this outline)

  • Q&A

 
 
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